Over the past 20 years our Consultants have worked with private, public and quasi-public sectors as both staff and consultants. Our goal is to ensure the success of each and every one of our clients.
Our clients are involved in a wide variety of industry segments, including:

• Energy and Utilities
• Forestry
• Insurance
• Manufacturing
• Information and Communication
• Pharmaceutical
• Retail
• Telecommunications
• Tourism
• Government (Municipal, Provincial, Federal)

In recent years AtFocus has worked with 25 municipalities/regions across Canada. A significant number of our projects included reviewing processes related to customer service.

In recent years, we have assisted our clients to:

• Develop 7 proven business cases that resulted in each organization reducing their expenditures by
  over $5 million and at the same time significantly enhance their service delivery
• Draft over 6,000 process maps that led to improved workflow, administration and service delivery
• Prepare 20+ strategic or business plans that provided a line of sight for staff
• Realign 10+ organizational structures that resulted in more effective and efficient program and service delivery
• Conduct over 15+ leading practice reviews that identified service improvement solutions
• Review 20+ technology vendor solutions that improved service delivery
• Train over 200+ staff on change management that contributed to meeting business challenges
• Build 30+ implementation, risk and change management plans that successfully implemented projects

For more information on our projects and clients, contact us at info@atfocus.ca.